QuerySafeHelpline

Workspace

Integrations

Send events to your CRM, let your systems read and act through the API, and put the same assistant on your website.

Website

Chat widget

Widget settings →

Paste this before </body> on your site. Website chats appear in Conversations next to WhatsApp chats.

<script src="https://querysafe-whatsapp-backend-371440857764.asia-south1.run.app/widget.js" data-workspace="your-workspace-id" async></script>

Outgoing

Webhooks

We POST JSON to your URL when something happens. Failed deliveries retry for about 15 hours. Each request carries X-QuerySafe-Signature: t=timestamp,v1=HMAC-SHA256(secret, "timestamp.body"); reject requests older than five minutes.

Events

Incoming

API keys

For your own systems to read conversations and leads, update complaints or send messages. Send the key as Authorization: Bearer qs_… to https://querysafe-whatsapp-backend-371440857764.asia-south1.run.app/v1/…. Limit: 120 requests a minute per key.

Permissions